Frequently Asked Questions

Q. What is trauma?

A. “People often use the word ‘trauma’ to refer to a traumatic event. A trauma is a scary, dangerous, or violent event that can happen to anyone. Not all dangerous or scary events are traumatic events, however. A traumatic event is a scary, dangerous, or violent event. An event can be traumatic when we face or witness an immediate threat to ourselves or to a loved one, often followed by serious injury or harm. We feel terror, helplessness, or horror at what we are experiencing and at our inability to stop it or protect ourselves or others from it.” 

- National Child Traumatic Stress Network


Q. What is trauma-informed care (TIC)?

A. Trauma-informed agencies or systems of care go beyond just providing evidenced-based treatments for trauma.  The Substance Abuse and Mental Health Services Administration defines TIC: “When a human service program takes the step to become trauma-informed, every part of its organization, management, and service delivery system is assessed and potentially modified to include a basic understanding of how trauma affects the life of an individual seeking services. Trauma-informed organizations, programs, and services are based on an understanding of the vulnerabilities or triggers of trauma survivors that traditional service delivery approaches may exacerbate, so that these services and programs can be more supportive and avoid re-traumatization.”  While not all members of the Trauma-Informed Care Consortium of Central Texas are TIC agencies, they are committed to providing knowledgeable trauma services to those in our community.


Q. My child has been acting different lately and I am concerned. What are the signs and symptoms of trauma?

A. Reactions to and symptoms of trauma can vary across individuals. However, some signs/symptoms may be: Disbelief, shock, mood swings, guilt, self-blame, confusion, bedwetting, seperation anxiety, changes in eating behaviors, fear, withdrawal, fatigue, insomnia, depression, substance abuse.


Q. What should I do if I or my child has experienced a traumatic event?

A. Take a look at our Where Can I Get Help? page.  This page provides a list of organizations in the Austin community that work with individuals who have experienced trauma.  Not all of these organizations are trauma-informed agencies, however all are commited to providing knowledgeable trauma-informed services.  The organizations are categorized by the types of services they offer.


Q. I do not live in or near Austin, where can I go to find trauma-informed services in my area?

A. The Substance Abuse and Mental Health Services Administration (SAMHSA) website provides a list of hotlines that can provide information and referrals to trauma-informed services in your area.  That information can be found here.


Q. What is the Trauma-Informed Care Consortium of Central Texas (TICC)?

A. The Trauma Informed Care Consortium is composed of a group of organizations in Central Texas working together to provide information and access to resources for trauma-informed care.  To learn more check out our mission and goals on our About page.


Q. I'm a community member and want to learn more about trauma, where should I go?

A. Take a look at our Trauma Trainings page.  This page showcases trainings about trauma that are available for professionals, parents, and others.  A majority of the trainings take place in the Austin area.


Q. How can I join the TICC?

A. TICC membership is free and open to organizations in the central Texas area. To become a member please vist our Membership page for details and to access our application form.  If you have any questions,  we can be reached at


Q. Where can I find more online resources?

A. Take a look at our Online Resources page.